Voice over IP (VoIP), as a business phone technology and service, has improved enormously in the last number of years, with many businesses switching from traditional telecom providers to hosted VoIP providers. Everything from sound quality, reliability and customer service have played a part in contributing to business owners’ decision to begin focusing on VoIP for Business. With the quality and growth of high speed internet, it can be deduced that Voice over IP is being incorporated by businesses of all sizes worldwide.